When Does This Apply?

This statement applies if you visit our website (www.carboganic.eu), contact us via the website form, or communicate with us by telephone or email.

Data Collection and Usage

We collect specific data depending on how you interact with us:

• Website Visits: We collect data via cookies (detailed in Section 3).

• Direct Contact: When filling in our contact form, we ask for your name, email address, telephone number, and company name.

We use this information to respond to your questions, maintain contact with you, and better gear our products and services toward your interests. We may link information you provide to data we already hold about you.

Data Retention and Security

We take technical and organizational measures to keep your information safe. We do not keep information longer than necessary for legal obligations or commercial purposes. After the retention period, personal information is deleted or anonymized.

International Transfers

Due to international business activities, we may pass personal information to branches outside Belgium. In such cases, we guarantee suitable security measures. Transfers outside the EU are regulated by contracts based on model clauses approved by the European Commission.

Your Rights

You have the right to:

• Receive information free of charge regarding the data we keep.

• Request correction, blocking, or deletion of your data.

• Submit complaints to the Belgian Data Protection Authority or the relevant authority in your jurisdiction.

To exercise these rights, please contact us at the email or phone number listed above.